Privacy Policy

Information you provide

You may provide us with personal contact information in a number of ways, including submitting a property inquiry, emailing us, completing a survey, entering a competition, completing a review, providing feedback or reporting a problem. We only hold your personal data once you have agreed to our terms and conditions on the form.

Information we collect

We automatically collect metadata from your web browser, limited to the type and version, make and model of device, your IP address, referral domain and browser language settings.

Ways in which we may share your personal information

We share your name, email address and phone number with agents whenever you submit a property inquiry on T.H.E. Capital Dubai. Once we send this data, the agents' own privacy policy will apply to its use. We send information about your visit to analytics and search engine providers in order to improve our services. This data includes IP address, pages visited and browser type, but does not include any direct personal identifiers such as name or email address. We may send your metadata to advertising networks for the purpose of showing you relevant advertising. If T.H.E. Capital Dubai or its assets are acquired, the user data we hold about you will be part of the transfer. If we receive professional advice (for example, from lawyers or financial advisors), we may disclose your personal information. We may disclose your personal information if we are required to do so by a government or regulatory authority.

Ways we use your personal information

Fulfilling your requests, such as sending property inquiries to agents or developers. Providing you with information about T.H.E. Capital Dubai service that may be of interest to you. Any marketing emails we send you will have an unsubscribe option. Improving your experience of using our services, such as providing the most effective presentation of content for your device. Providing you with relevant advertising on our website or other sites operated by T.H.E. Capital Dubai. Internal business administration, such as data analysis, troubleshooting, testing and research.

Storage of your personal information

We can store your information on secure servers anywhere in the world. By submitting your personal information, you consent to this transfer, storage or processing. Wherever our servers are located, we rely on approved data transfer mechanisms to ensure that your personal information is properly protected. Once you have sent us your data, we use strict procedures to ensure the security of your data, but we cannot guarantee its security. Any data you send to us is sent at your own risk. If you have a password to access certain parts of our websites, it is your responsibility to keep that password confidential. You must not share your password with anyone.

Data Deletion Request

We retain your personal information for as long as necessary for the purposes for which it was requested. If you wish to have your information removed from our servers, you may ask us to do so.

Cookies

We use cookies to distinguish you from other users of T.H.E. Capital Dubai. This allows us to customize your experience on our website, for example by remembering the currency selected or your favorite properties. The Google Advertising Network uses cookies to record your activity (including pages visited) and to assess what information you are most interested in. They use this information in accordance with their own privacy policy.

Links to third-party websites

Wherever our website contains links to other websites, this privacy policy does not apply to those other websites and we are not responsible for the content of any other website. Please review the privacy policy of any other website before submitting any personal information to that website.

Contact Us

Any changes we may make to this Policy in the future will be posted on this page. If there are any questions about this Privacy Policy, you can contact us.